Performance Management

Fully managed IT, tailored to your business.

Complete technology management and support, with Four Winds Performance Management we serve as your very own in-house IT department, supporting all your technology needs. Our team will help guide you through important technology decisions to reduce spending, improve overall network security, and increase workplace productivity. Work with confidence knowing your technology is being managed by a team of expert.

How Performance Management Helps Your Business

A proactive, not reactive, approach to your technology.

Why waste time fixing a problem when you can simply avoid it altogether? Here is some of what you can expect when our team is monitoring your network:

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I Don't Have Internal IT

Technology is too crucial to your business to be an afterthought. Whether you've managed without dedicated IT staff or relied on someone wearing the 'IT hat,' you'll eventually need professional support. Performance Management offers comprehensive IT services at a fraction of the cost of hiring in-house staff.

I Need More IT Support

Performance Management is here to support your IT team. We can take care of daily troubleshooting, freeing up your staff for bigger projects, or lend a hand with major initiatives like cloud migrations and software rollouts. Plus, our diverse skills make it easy to explore new technologies without the hassle of extra staffing or training.

Its Time to Change My IT

At Four Winds, we're different from other managed service providers. No multi-year contracts—just daily dedication to earning your business. Plus, when you call, you'll speak directly with a live engineer, not an auto-attendant. Experience the difference:

941-315-2380.

Two Ways to Pay

When managing your network there will be times when action is required to remediate issues that fall outside the scope of ongoing monitoring and maintenance. These are considered billable events and our team of network engineers are available to provide quick resolution offering two ways to pay:

Basic Support

Pay as You Go

Only pay for support when you need it. You and your staff can call us when you need us and will be billed incrementally for repairs and support services that fall outside of standard monitoring, updating, and patching.

Unlimited Support

Flat Fee

With our unlimited support package you pay a one time monthly fee that covers any and all support calls for the entire month to make for a simple, predictable budget.

What's Included in Performance Management?

When it comes to your network there are some basic services that we believe are essential to managing your network and are included in every one of our performance management solutions, such as...

State-of-the-art monitoring

We identify & remediate issues before they negatively impact your business.

Continuous network improvement

Optimize technology and increase employee productivity.

Reduced spending

We identify and eliminate unutilized software and out of date hardware.

Real time diagnosis and resolution

We spot issues that would otherwise separate you from your critical business applications and data.

Network Security

Protecting what matters most.

In today’s digital world, understanding what you need to protect is the first step to hardening your overall security posture. Where phishing scams and malware run rampant, cyber security is more important than ever and is crucial to keeping you in business.

Network Assessment

A network assessment is an analysis of your current IT infrastructure meant to identify potential security gaps and operational inefficiencies that could cause issues when scaling your operation.

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Network Monitoring

Our team receives notifications day or night to ensure nothing is overlooked. Monitoring covers network hardware such as servers and firewalls as well as network operations like traffic, uptime, and bandwidth.

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Email Security

More than your average SPAM filter, email security involves multiple layers of protection and typically incorporates several types of software and technology.

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Endpoint Security

Protecting your end-user devices such as desktops, laptops, and other points of entry from various cyber threats. Endpoint security involves much more than installing traditional antivirus software.

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Compliance

While standards may vary by industry, core regulations like data privacy and security apply almost everywhere. Compliance benefits both your business and your clients' trust.

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Disaster Recovery

Help your business recover and maintain operations during a disaster, be it natural or artificial.

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Firewall

Firewalls can vary drastically in terms of capability and the security features they offer, it's all about determining the right fit for your organization.

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Security Awareness Training

Practice of actively training your employees on network and email security best practices.

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Customize Your Solution

When it comes to managing a company's IT there is no such thing as a 'one size fit all' solution. Below are some of the additional services we offer to better customize Performance Management to fit your unique needs:

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Backups

Backing up critical systems and data is vital when it comes to disaster recovery, avoiding ransomware, and speedy file recovery in the event of accidental deletion (we've all done it). Data backups provide a secure and easy-to-manage backups solution that can protect everything from servers and workstations to email and locally saved documents...Learn More

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Cloud Solutions

More businesses are turning to the cloud when it comes to storage, application hosting, and reducing the overall need for hardware and maintenance. Our team can assist when it comes to cloud buildouts, migrations, and management of existing cloud environments.... Learn More

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Compliance

Industries governed by regulatory compliance (healthcare, education, etc.) require organizations to maintain certain standards when it comes to data security.  We assist when it comes to audits, we review your company for any gaps in your environment, and remediate by implementing security measures and policies to ensure you maintain compliance and avoid costly fines... Learn More

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DNS Filtering

Domain Name System filtering can help block malicious sites and emails. Sometimes required when it comes to maintaining industry compliance, DNS filtering adds another layer to your network security and helps protect your employees and company from a data breach.

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Failover

Keep your business running through internet and power outages with UPS battery backups, secondary internet circuits and other disaster recovery solutions. Our team can help advise, implement, and manage a variety of failover solutions to eliminate downtime...Learn More

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Mobile Device Management

Today, virtually every employee has a smart phone and will typically use it to access certain work applications, most commonly email. These devices are not company property but could potentially provide access to sensitive company information if hacked or stolen. Mobile management is crucial to protecting your company's important data.

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vCIO

A chief information officer is responsible for overseeing a company's entire IT infrastructure. With our vCIO package our teams acts as your virtual CIO, attending company meetings, aligning technology with long term goals, coordinating 3rd party vendor relations, and more...Learn More

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VoIP

Voice over IP, essentially phones utilizing internet instead of traditional wire and PBX. VoIP phones are cost effective, can integrate with CRM and other database systems, and support a remote/mobile workforce. We work with a number of VoIP providers and can help select the best solution to fit your business’s needs...Learn More

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WiFi

The ability to wirelessly connect to the internet can do wonders for a business by reducing the need for extensive infrastructure buildout and allowing for a more mobile friendly and collaborative workspace. Our team can assist when it comes to implementing a new WiFi network or expanding, troubleshooting, and managing an existing network...Learn More

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And More...

If you have something specific you need help with, we want to know about it. We are out-of-the-box thinkers and love taking on new challenges...Lets Talk

Performance Management

Fully managed IT, tailored to your business.

How Performance Management Helps Your Business