Healthcare IT Support That's HIPAA Compliant.

You didn't go into medicine to troubleshoot EHR crashes or explain to auditors why your IT provider doesn't have a BAA.

We handle your technology - fully HIPAA compliant - so your team can focus on patients, not computers.

Let's talk about your company's IT.

What to Know About Healthcare IT Support

Healthcare IT support is HIPAA-compliant managed technology services designed specifically for medical practices, clinics, and healthcare organizations. Unlike general IT providers, healthcare IT specialists understand EHR systems, protect patient data according to federal requirements, maintain compliance documentation for audits, and defend against the ransomware attacks that increasingly target healthcare. They should be able to sign a Business Associate Agreement and provide security risk assessment documentation.

We Learn Your Practice

We document your systems, EHR workflows, and compliance requirements. We understand which staff need access to what - and why that matters for HIPAA.

We Protect Patient Data

Proactive monitoring catches threats before they become breaches. We maintain the access controls, encryption, and audit logs HIPAA requires.

We Respond Fast

When something breaks during patient hours, you call us directly. A real technician who knows your systems responds within 15 minutes. No call centers, no waiting while patients wait.

Question to Ask	Why It Matters
Will you sign a Business Associate Agreement?	If your IT provider handles PHI and won't sign a BAA, you have a compliance gap. This is non-negotiable.
Can you provide security risk assessment documentation?	HIPAA requires documented risk assessments. Your IT provider should help you maintain this - not leave you scrambling before an audit.
How do you protect against ransomware?	Healthcare is the #1 target for ransomware attacks. Your provider needs active threat monitoring, not just antivirus software.
What's your response time during patient hours?	When your EHR goes down mid-clinic, you can't wait 24 hours. Look for 15-minute response guarantees with real technicians.
Do you support our EHR and practice management systems?	Generic IT providers waste time learning your systems. You need someone who can troubleshoot and coordinate with vendors efficiently.

Sound Familiar?

The EHR Meltdown, The Credential Compromise, The Audit Scramble, The Ransomware Reality

It's 9 AM Monday. Your EHR won't load. Patients are checking in. Staff are standing around. Your IT provider says they'll "look into it. "Every minute of EHR downtime is a patient who can't be seen properly ...a chart that can't be updated ... a prescription that can't be sent. Your schedule doesn't stop for IT problems., Someone's password gets compromised. An attacker tries to log in from overseas using an unauthorized VPN - looking to access patient records or deploy ransomware. real-time threat monitoring... you don't catch this until patient data is encrypted or exfiltrated. With it the suspicious login gets flagged and blocked automatically., You get notice of a HIPAA audit. You ask your IT provider for security risk assessment documentation access logs and encryption verification. They send you... nothing useful. Now you're paying a consultant to document what should have been documented all along - while hoping the auditor doesn't find a gap you didn't know existed., Healthcare is the most targeted industry for ransomware. A nearby practice got hit last month. You ask your IT provider about your backup and recovery plan. Their answer doesn't inspire confidence. Ransomware doesn't just cost money - it costs patient care. If your provider can't tell you exactly how they'd recover your data that's your answer.

$400+

Per Minute of EHR Downtime

A 20-provider practice loses $400+ per minute when the EHR goes down. One hour of downtime during clinic hours can cost $25,000 in lost productivity and rescheduled patients.

$50K

Minimum HIPAA Penalty

HIPAA penalties start at $50,000 per violation for willful neglect. A single breach affecting multiple patients can trigger multiple violations. The average healthcare breach costs $10.9 million.

#1

Ransomware Target

Healthcare is the most targeted industry for ransomware. Average ransom demand: $1.27 million. Average total cost of recovery: $1.85 million. Many practices never fully recover.

Actually HIPAA Compliant

Most IT providers claim HIPAA compliance but can't produce documentation.

We sign Business Associate Agreements. We help maintain your security risk assessments. When an auditor asks for documentation, you'll have it - because we've been maintaining it all along.

Active Threat Monitoring

Most providers set up security and walk away.

Our security operations center monitors for threats in real time. When a compromised password triggers a suspicious login from overseas, we catch it and block it - before anyone touches patient data.

We Know Healthcare Systems

Most providers hope it never happens.

Practices have come to us mid-crisis after ransomware attacks. We've never failed to recover their data. We'd rather prevent the attack entirely - but if the worst happens, you want us in your corner.

Ransomware Recovery Proven

Most providers hope it never happens.

15-Minute Response
EHR won't load during patient hours? You call us - not an answering service. A real technician who knows your systems responds within 15 minutes. Patients seen, not waiting.

Compliance Documentation
Security risk assessments, access logs, encryption verification, incident response plans - we maintain the documentation HIPAA requires. When auditors come, you're ready.

Real Security, Not Theater
Active threat monitoring that catches compromised credentials before attackers can act. Email security designed for healthcare - where phishing attacks impersonate patients, insurers, and referring providers.

Backup & Recovery That Works
Tested backups. Documented recovery procedures. We don't just set it and forget it - we verify your data is recoverable before you need it. When practices come to us in crisis, we get them back online.

We Work With Your Systems

We provide tier 1 support and vendor coordination for hundreds of platforms. When something's not working, we troubleshoot it. When you need the vendor, we handle the call so you can see patients.

EHR / EMR Systems Practice Management Patient Portals Medical Billing Lab Interfaces E-Prescribing

Imaging Systems Telehealth Platforms

Fleet Management

We were hesitant to change IT providers as we had been with the same one for 17 years & change is hard... or so we thought! Not with Four Winds IT! The transition was absolutely seamless and their entire team is just amazing. They really have perfected the art of customer service as an IT provider. I would give them 10 stars if I could.

Healthcare IT Support That's HIPAA Compliant.

Let's talk about your company's IT.

What to Know About Healthcare IT Support

What to Know About Healthcare IT Support

How Accounting Firm IT Supports Work

We Learn Your Practice

We Protect Patient Data

We Respond Fast

How Healthcare IT Support Works

Sound Familiar?

The EHR Meltdown, The Credential Compromise, The Audit Scramble, The Ransomware Reality

What "Good Enough" IT Actually Costs

$400+

Per Minute of EHR Downtime

$50K

Minimum HIPAA Penalty

#1

Ransomware Target

IT Support Built for Healthcare

Actually HIPAA Compliant

Active Threat Monitoring

We Know Healthcare Systems

Ransomware Recovery Proven

What This Looks Like in Practice

We Work With Your Systems

4.9

Surgery Centers, Eye Care Practices, Primary Care & Specialty Clinics Trust Four Winds IT

Google Review

Questions Healthcare Practices Ask Us

Ready for IT That Gets Healthcare?