Insurance Agency IT Support That Protects Your Clients.

You didn't build an agency to troubleshoot software crashes or explain to clients why their policy documents won't load.

We handle your technology so your team can focus on clients - not fighting with computers while renewals wait.

Let's talk about your agency's IT.

What to Know About Insurance Agency IT Support



What is insurance agency IT support?

Insurance agency IT support is managed technology services designed specifically for insurance agencies and brokerages. Unlike general IT providers, insurance IT specialists understand agency management systems, carrier integrations, and the unique security requirements of protecting policyholder data. They defend against the business email compromise and social engineering attacks that increasingly target agencies - because your clients trust you with their most sensitive information.

 

How Insurance Agency IT Supports Work

1

 

We Learn Your Agency

We document your systems, understand your workflows, and learn your carrier connections. We know the difference between a minor annoyance and "we can't quote policies."
2

 

We Protect Client Data

Social Security numbers, financial information, health records - we implement security that protects the people who trust you. Proactive monitoring catches fraud attempts before they succeed.
3

 

We Respond Fast

When your management system goes down during a busy renewal period, you call us directly. A real technician who knows your systems responds within 15 minutes.

What to Look For in Insurance Agency IT Support

Question to Ask Why It Matters

Do you understand agency management systems?

Your AMS is the heart of your agency. You need a provider who can troubleshoot quickly, not one learning your software on your dime.

How do you protect against email fraud?

Business email compromise costs agencies millions. Attackers impersonate carriers, clients, or staff to redirect payments. Your provider needs real defenses.
What's your response time?

When you can't access client files during a claim, you can't wait 24 hours. Look for 15-minute response guarantees.

Can you help with cyber liability requirements?

Your E&O and cyber policies may require specific security controls. Your IT provider should help you meet - and document - these requirements.

Do you support carrier integrations?

Downloads, real-time quotes, IVANS connections - when carrier integrations break, you're back to manual entry. Your provider should understand these systems.

Sound Familiar?


The Renewal Season Meltdown, The Payment Redirect Scam, The Credential Compromise, The Compliance Scramble


It's your busiest month. Your agency management system is running slow. Client files won't open. Your IT provider says they'll "get to it when they can." Every hour of system issues means renewals delayed... quotes not sent... and clients wondering why you haven't responded. Your competitors don't have this problem., Someone spoofs your email or a carrier's email. A client gets instructions to wire their premium payment to a new account. By the time anyone notices the money is gone. Business email compromise cost businesses $2.9 billion last year. Insurance agencies are prime targets because you handle premium payments constantly. Who covers this loss?, Someone's password gets compromised. An attacker tries to log in from overseas - looking to access client Social Security numbers financial data or redirect commissions. Without real-time threat monitoring you don't catch this until client data is stolen. With it the suspicious login gets blocked automatically before anyone touches your systems., Your cyber liability carrier asks for documentation of your security controls. Your E&O renewal requires proof of data protection. You ask your IT provider. Silence. Without proper documentation you pay higher premiums - or can't get coverage at all. You're in the business of managing risk. Why is your own IT a liability?
3arrowsBF

What "Good Enough" IT Actually Costs

$2.9B

BEC Losses Annually

Business email compromise cost businesses $2.9 billion last year. Insurance agencies are prime targets - you handle premium payments, commission checks, and sensitive client data.

60%

Client Trust Lost

After a data breach, the majority of clients lose trust in the affected business. In a relationship business like insurance, that trust is everything.

15%

Productivity Drag

Staff fighting with technology instead of serving clients. If your team spends 15% of their time on IT issues, you have 15% less capacity than you're paying for.

You help clients manage risk every day. Who's managing yours?

 

IT Support Built for Insurance Agencies

We don't measure success by tickets closed. We measure it by whether your team can serve clients without technology getting in the way.

 

We Understand Insurance


Most IT providers think an agency is just another office.

We support personal lines agencies, employee benefits specialists, and independent brokers across Southwest Florida. We understand that your agency management system is mission-critical, that carrier integrations matter, and that client data protection isn't optional.

 

Active Threat Monitoring


Most providers set up security and walk away.

Our security operations center monitors for threats in real time. When a compromised password triggers a suspicious login from overseas, we catch it and block it - before anyone touches your client data or redirects payments.

 

 

Ransomware Recovery Proven


Most providers hope it never happens.

Businesses have come to us mid-crisis after ransomware attacks. We've never failed to recover their data. We'd rather prevent the attack entirely - but if the worst happens, you want us in your corner.

 

Compliance Documentation


Most providers can't document what they do.

When your cyber liability carrier asks about your security controls, we provide the documentation. When your E&O requires proof of data protection, we have it ready. You manage risk - we help you prove you're managing yours.

 

What This Looks Like in Practice

 





15-Minute Response
Agency management system down during renewal season? You call us - not an answering service. A real technician who knows your systems responds within 15 minutes. Clients served, not waiting.

 





Email Fraud Defense
Real protection against business email compromise. We monitor for spoofed domains, suspicious payment requests, and impersonation attempts - before your clients wire money to criminals.

 





Client Data Protection
Real security for the people who trust you. Access controls, encryption, monitoring, and the documentation you need for compliance and carrier requirements.

 

 





Carrier-Ready Documentation
When your cyber liability or E&O carrier asks about security controls, we provide clear documentation. Better coverage, lower premiums, fewer headaches at renewal.

We Work With Your Systems

We provide tier 1 support and vendor coordination for hundreds of platforms. When something's not working, we troubleshoot it. When you need the vendor, we handle the call so you can focus on clients.

 

Agency Management Systems   Benefits Administration   Carrier Portals Rating & Quoting Tools   Document Management   Client Portals  
 
Accounting Software    E-Signature Platforms   
 
Microsoft 365  VOIP Phone Systems  

4.9

Personal Lines Agencies, Employee Benefits Specialists & Independent Brokers Trust Four Winds IT

Compass Blue & Pink- Transparent copy
We were hesitant to change IT providers as we had been with the same one for 17 years & change is hard... or so we thought! Not with Four Winds IT! The transition was absolutely seamless and their entire team is just amazing. They really have perfected the art of customer service as an IT provider. I would give them 10 stars if I could.
Google Review

Questions Insurance Agencies Ask Us

We know you have questions and we have answers.

 

Ready for IT That Protects Your Clients?

No sales pitch. Just a conversation about what you're dealing with.


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