VoIP (Voice over IP) phones utilize the internet to connect parties and send data between callers. Unlike traditional phones that rely on copper wiring and require a PBX system, VoIP systems rely on internet connection, tend to be much more remote work friendly, and can help future proof a business. VoIP phones combine a number of popular calling features and are a great all-in-one telephony solution for the modern business.
VoIP phones boast a multitude of customizable features that allow a business to build a phone system custom fit to their needs. Here are some of the most common reasons businesses turn to VoIP phones:
Today, businesses need more than just a phone. VoIP combines messaging, video, and calling in one centralized platform.
Break away from per-minute billing and overage charges. VoIP offers unlimited calling at a predictable monthly rate where you can pick and choose the features you want so you only pay for what you need.
Make calls from any device, anywhere. Whether it be a laptop, personal smart phone, or desktop phone all you need is internet access.
VoIP phones aren’t tied to any physical location and allow for employees to easily switch from office to home without losing any features or capability.
Sync phones with your CRM or ERP system to route calls faster, improve customer service, and increase staff productivity.
Phones for any occasion: Headsets, conference room consoles, traditional desktop phones, and more!
Softphone features to make calls and access business contacts right from your laptop or smart phone, integrated chat app.
Sync with popular CRMs like Salesforce, HubSpot, and more for call reporting and click to dial features.
Your workforce can use tablets and smartphones to access business contacts, make calls, receive faxes, join conference calls, share files, check voicemail, and start video meetings. Not only does this save on hardware costs, it also gives your employees the ability to work the way they want.
Auto attendant, call routing menu, voice mailboxes, conference calling, video speed dialing, etc... VoIP features are easy to setup and can be customized after installation to account for holiday's or other changes in your calling tree.
At Four Winds we understand that every business is inherently different which is why we take the time to customize every one of our solutions, so they better cater to the specific needs of your business. Our approach is simple yet effective:
We begin with an upfront meeting to better understand your overall business, budget, and plans for the future. This phase is crucial when it comes designing a solution that both accommodates your immediate needs and can easily scale with your business.
There is no such thing as one size fit all when it comes to technology. We work with you to better understand how your employees’ function on a daily basis and identify any business critical applications and tools to create a solution that accommodates your specific needs and budget.
Our team of experienced engineers deploy your solution ensuring any new hardware or software is optimized for your environment. When it comes to maintaining your solution we provide a range of comprehensive support services including but not limited to 24/7 monitoring, remote support, and onsite troubleshooting.
