Your IT person is drowning. We throw the rope.
Your IT person or team is buried in tickets and never gets to the projects that move the business. Co-managed IT gives them a full bench behind them. You decide what we cover, and we custom fit the rest.
Let's map out the right split
Tell us about your IT team and we'll reach out.
We'll get back to you within one business day. No pressure and no 12-step sales process.
Co-managed IT, explained
What is co-managed IT?
Co-managed IT is a partnership where an outside IT provider works alongside your in-house IT staff. Your team keeps control of what they do best, and the provider covers the rest, such as the help desk, security monitoring, after-hours coverage or big projects. Four Winds IT custom fits what we cover and gives your IT staff access to our platforms.
At a glance
- You decide the splitHelp desk, security, coverage, projects or all of it
- Access to our platformsYour IT staff work from the same tools we do
- 24/7/365 Security Operations CenterWatching while your team is off the clock
- No minimumsAnd no long-term contracts
One person can't be the whole IT department.
Good IT people get buried because they're good. Co-managed IT gives them backup without taking anything away.
"Our IT person hasn't taken a real vacation in years."
With Four Winds: we cover vacations, sick days and nights, so your IT person can actually unplug.
"The big projects keep getting pushed."
With Four Winds: we take the daily tickets, so your team finally has time for the work that moves the business.
"If our IT guy left tomorrow, we'd be in trouble."
With Four Winds: your environment is documented and known by a whole team, so one resignation never becomes a crisis.
"Security keeps growing, and it's one person's job."
With Four Winds: our security team and 24/7/365 Security Operations Center back your team up, matched to what your insurance and regulators ask for.
Your team keeps what they do best. We cover the rest.
Every co-managed partnership is custom fit, and the split can change as your team does. Here's one example.
Your IT team
Four Winds IT
Your IT staff also get access to the same platforms our engineers use.
“Ryan and Erik are absolute pros: knowledgeable, reliable, and always quick to respond when we need support. Whether handling day-to-day IT issues or helping with long-term tech planning, they approach everything with professionalism.
Derek Draper, IT Director · Google review ★★★★★
Questions IT leads and owners ask us.
Straight answers, no sales pitch. Don't see yours? Ask us directly.
What is co-managed IT?
Co-managed IT is a partnership where an outside IT provider works alongside your in-house IT staff. Your team keeps control of what they do best, and the provider covers the rest: the help desk, security monitoring, after-hours coverage or big projects.
Are you trying to replace our IT person?
No. Co-managed IT exists to make your IT person or team more effective, not to push them out. They keep ownership of what they're best at, and we take the load they shouldn't be carrying alone.
What can you cover?
Whatever you need us to. The help desk, security, vacation and after-hours coverage, and projects are the most common, and we custom fit the split to your team. You can change it as your needs change.
Does our IT staff get access to your tools?
Yes. Your IT staff get access to the same platforms our engineers use, so everyone works from the same information and nothing gets lost between teams.
How is co-managed IT priced?
It depends on what we cover: the cost of the security tools you need, help desk support if you want it, and so on. There are no minimums and no long-term contracts. Our price calculator gives you a ballpark for full coverage.
Is co-managed IT only for larger companies?
No. Most businesses with in-house IT have 20 or more employees, but there's no minimum. We work with businesses of any size.
What happens if our IT person leaves?
Nothing stops. We already know your environment and everything is documented, so we can cover the gap while you decide whether to rehire or hand more to us.
Give your IT team the backup they deserve.
A quick call is the fastest way to map out the right split. No pressure and no 12-step sales process.
Or call us: (941) 315-2380