Law Firms IT Support That Understands Billable Hours

You didn't go to law school to troubleshoot printers or explain to partners why the document system is down during a filing deadline.

We handle your technology - HIPAA-compliant for firms handling medical records - so attorneys can practice law and staff can serve clients.

Let's talk about your firm's IT.

What to Know About Law Firm IT Support

What is law firm IT support?

Law firm IT support is managed technology services designed specifically for legal practices. Unlike general IT providers, law firm IT specialists understand legal software (like Clio, NetDocuments, and MyCase), protect client confidentiality, support billable hour workflows, and provide priority response during court deadlines.

 

How Law Firm IT Supports Work

1

 

We Learn Your Firm

We document your systems, software, and workflows. We learn your deadlines, your busy seasons, and which attorneys need the most support.
2

 

We Prevent Problems

Proactive monitoring catches issues before they cost you billable hours. We handle updates and maintenance around your schedule—never during crunch time.
3

 

We Respond Fast

When something does break, you call us directly. A real technician who knows your systems responds within 15 minutes. No call centers, no ticket purgatory.
Question to Ask Why It Matters

Do you support legal-specific software?

Generic IT providers waste time learning your tools. You need someone who already knows Clio, NetDocuments, etc.

What's your response time?

During a filing deadline, 24-hour response isn't acceptable. Look for 15-30 minute guarantees.
Do you understand legal confidentiality?

Your IT provider handles client data. They need to understand attorney-client privilege and bar requirements.

Will you work around our deadlines?

IT updates during trial prep or filing deadlines cause chaos. Your provider should respect your calendar.

Sound Familiar?


The Billable Hour Killer, The Deadline Disaster, The New Hirer Nightmare, The Security Wake-Up Call


Associate can't access client flies in Clio. Spends 45 minutes troubleshooting instead of billing. That's $255 gone. Multiply by every attorney who had "Computer issues" this week. Partners don't see IT problems. They see utilization numbers that don't add up., Filing deadline is tomorrow. E-Discovery export is corrupted. Your IT provider says they'll "look into it." The court doesn't care about your technology problems., New associate starts Monday. It's Friday and no one's set up their or NetDocuments credentials. Your IT provider needs "5-7 business days." Your new hire bills $275/hour and can't work., Partners clicks a link that looked like it came from a client. Now you're explaining to your malpractice carrier why confidential information may have been exposed. Your IT provider set the emails. Did anyone configure it to catch that attack before it landed?

3arrowsBF

What "Good Enough" IT Actually Costs

$30K+

Lost Billables

2-3 Hours of IT disruptions per attorney, per week. At $300/hour, that's $30,000+ annually for a 10 -attorney firm.

5%

Realization Drag

Every minute fighting technology is time that doesn't get billed. A 5% hit on $2M in billings = $100,00 gone.

75%

Turnover Tax

Staff who fight computers all day leave. Replacing a legal assistant cost 50-70% of their annual salary.

Most firms lose $50,000-$150,000 annually to IT problems they've accepted as normal.

 

IT support Built for Law Firm Operations

We don't measure success by tickets closed. We measure it by whether your attorneys can bill hours without technology getting in the way.

 

Business-First Thinking


Most IT providers measure uptime percentages.

We measure billable hours protected. Your success is utilization and realization. Ours is too. We strive to be the IT partner that no one sees but can reach at anytime.

 

We Know Legal


Most providers support "technology" generically.

We support Clio, MyCase, FileVine, Smokeball, NetDocuments, TimeSolv, Bill4Time, and more. When you call, you don't have to explain what practice management software is.

 

 

Proactive, Not Reactive


Most providers wait for things to break.


We catch problems before they cost you time. Maintenance happens around your deadlines, not ours. A server issue during a filing deadline is a crisis—we know the difference.

 

What This Looks Like in Practice

 





15-Minute Response
Your team wastes hours each week on access issues, version conflicts, and file retrieval. When someone's remote or out of office, productivity drops because they can't get to what they need.

 





Deadline-Proof Support
We know your court calendar matters. System maintenance happens around your schedule, never during crunch time. Priority escalation for deadline emergencies. After-hours support always.

 





Security That Actually Works
Real-time threat monitoring that catches compromised credentials before attackers can act. Email security designed for law firms - where phishing attacks impersonate clients, courts, and opposing counsel. Documentation your cyber liability carrier wants to see.

 

 





Security That Fits Legal
Email security designed for law firms—where phishing attacks impersonate clients and courts. Security training for legal scenarios. Documentation your cyber liability carrier wants to see.

We Speak Your Software

 

Clio   MyCase  FileVine Smokeball   NetDocuments   TimeSolv   Bill4Time   Practice Management  Document Management  
 
Legal Research Tools   Time & Billing

50+

Law Firms Across Florida Trust Four Winds IT

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Our company has been with Four Winds IT since 2018. They have never let us down. Tickets and calls are answered promptly. The team is friendly and courteous. I highly recommend Four Winds IT
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Questions Accounting Firms Ask Us

We know you have questions and we have answers.

 

Ready for IT That Gets Accounting Firms?

No sales pitch. Just a conversation about what you're dealing with.


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