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What to Know About Construction IT Support
What is construction IT support?
Construction IT support is managed technology services designed specifically for contractors, builders, and construction companies. Unlike general IT providers, construction IT specialists understand that your team works from job sites, trailers, and trucks - not just offices. They support project management software, estimating tools, accounting systems, and the mobile connectivity that keeps projects on schedule and budgets on track.
How Construction IT Supports Work
We Learn Your Operation
We document your systems - office, job site, and mobile. We understand which systems are critical to keeping projects moving and what downtime actually costs you.
We Keep You Connected
Office to field connectivity, mobile device management, and the security to protect project data wherever your team works. No more "I can't access the files from the job site."
We Respond Fast
When something breaks and it's holding up a project, you call us directly. A real technician who knows your systems responds within 15 minutes. Projects moving, not waiting.
What to Look For in Construction IT Support
| Question to Ask | Why It Matters |
|---|---|
|
Do you support workers in the field? |
Your team isn't at desks - they're at job sites, in trucks, and working from trailers. Your IT needs to work wherever they are. |
|
What's your response time? |
When you can't access project files or your estimating software crashes before a bid deadline, you can't wait 24 hours. Look for 15-minute response guarantees. |
|
How do you protect against ransomware?
|
Construction companies are prime ransomware targets - project delays are costly and attackers know you'll pay. Your provider needs real security. |
|
Do you understand construction software? |
Project management, estimating, accounting, scheduling - you need a provider who won't waste time learning your tools. |
|
Can you support multiple job sites? |
With crews spread across locations, you need IT that works everywhere - not just at headquarters. |
Sound Familiar?
The Bid Deadline Disaster, The Job Site Disconnect, The Ransomware Reality, The Credential Compromise
Major bid is due at 2 PM. Your estimating software crashes. Project files won't open. Your IT provider says they'll "look into it."Miss a bid deadline and you lose the job - period. Your competitors don't have this problem. IT issues shouldn't cost you contracts., Your superintendent needs updated drawings. The project manager needs photos from the site. Nobody can access the shared drive. "The VPN isn't working again."When field and office can't communicate projects slow down. Mistakes get made. Rework costs money. Your IT should connect your team not frustrate them., Construction is a top target for ransomware. Attackers know that losing access to project files schedules and accounting halts active jobs. A nearby contractor got hit last month. Average ransomware demand: $1.27 million. Average total cost: $1.85 million. Project delays compound the damage. Some contractors never recover., Someone's password gets compromised. An attacker tries to log in from overseas - looking to deploy ransomware steal project data or redirect payments. Without real-time threat monitoring you don't catch this until systems are encrypted. With it the suspicious login gets blocked automatically.
What "Good Enough" IT Actually Costs
$X,000
Per Day of Delay
Calculate your daily project costs - labor, equipment, overhead. That's what every day of IT-caused delay costs you. Before you count the ripple effects on other jobs.
Top 5
Ransomware Target
Construction is among the top industries targeted for ransomware. Attackers know project delays are expensive and you'll pay to get systems back. Average demand: $1.27 million.
15%
Productivity Drag
If your team spends 15% of their time fighting technology instead of building, you have 15% less capacity than you're paying for. That's margin you're leaving on the table.
IT Support Built for Construction
We don't measure success by tickets closed. We measure it by whether your projects stay on schedule.
We Understand Construction
Most IT providers think construction is just another business.
We support general contractors, concrete and readymix operations, steel fabricators, and specialty trades across Southwest Florida. We understand that your team works from job sites, that project deadlines don't move, and that field-to-office connectivity is mission-critical.
Office + Field Support
Most providers only support office computers
Your team works from job sites, trailers, trucks, and coffee shops. We support mobile devices, tablets, laptops, and remote access - everything your crew needs to stay productive wherever the work takes them.
Active Threat Monitoring
Most providers set up security and walk away.
Our security operations center monitors for threats in real time. When a compromised password triggers a suspicious login from overseas, we catch it and block it - before anyone can deploy ransomware or touch your project files.
Ransomware Recovery Proven
Most providers hope it never happens.
Businesses have come to us mid-crisis after ransomware attacks. We've never failed to recover their data. We'd rather prevent the attack entirely - but if the worst happens, you want us in your corner.
What This Looks Like in Practice
15-Minute Response
Estimating software down before a bid deadline? You call us - not an answering service. A real technician who knows your systems responds within 15 minutes. Bids submitted, contracts won.
Field Connectivity
Job site to office, connected seamlessly. Your team can access drawings, submit reports, and communicate from anywhere. No more "the VPN isn't working.
Ransomware Defense
Real-time threat monitoring that catches attacks before they spread. Tested backups that actually work. Security designed for construction - because attackers know you can't afford project delays.
Project Software Support
Tier 1 support and vendor coordination for project management, estimating, accounting, and scheduling software. When something's not working, we troubleshoot it. When you need the vendor, we handle the call.
We Work With Your Systems
We provide tier 1 support and vendor coordination for hundreds of platforms. When something's not working, we troubleshoot it. When you need the vendor, we handle the call so you can keep building.
4.9
General Contractors, Concrete Suppliers, Steel Fabricators & Specialty Trades Trust Four Winds IT
We were hesitant to change IT providers as we had been with the same one for 17 years & change is hard... or so we thought! Not with Four Winds IT! The transition was absolutely seamless and their entire team is just amazing. They really have perfected the art of customer service as an IT provider. I would give them 10 stars if I could.
Google Review
Questions Construction Companies Ask Us
We know you have questions and we have answers.
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How much does construction IT support cost?
Pricing depends on company size, number of devices, and number of job sites. Most construction companies in the 20-75 employee range invest $150-300 per user per month for fully managed IT that covers both office and field support.
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Can you support our crews at job sites?
Absolutely. We support mobile devices, tablets, and laptops used in the field. We set up secure remote access so your team can reach project files, drawings, and systems from anywhere - job sites, trailers, trucks, wherever the work takes them.
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Why are construction companies targeted by ransomware?
Attackers know that project delays are extremely costly and you'll pay to restore access to project files, schedules, and accounting systems. Many construction companies also have older systems and less security investment - making them easier targets.
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What happens if we get hit with ransomware?
Businesses have come to us mid-crisis, locked out of their systems. We've never failed to recover their data. Our goal is to prevent the attack entirely - active threat monitoring, tested backups, security training - but if the worst happens, you want a provider who's been through it.
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Do you support our construction software?
We provide tier 1 support and vendor coordination for project management, estimating, accounting, and scheduling software. When something's not working, we troubleshoot it. When you need the vendor, we handle the call so you're not on hold during a bid deadline.
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We already have an IT provider. Is switching worth it?
We handle the transition - learning your systems, documenting what the previous provider never did. One client had the same IT provider for 17 years before switching to us. They said the transition was "absolutely seamless."
Ready for IT That Keeps Projects Moving?
No sales pitch. Just a conversation about what you're dealing with.
