Accounting Firm IT Support That Understands Deadlines.

You didn't become a CPA to troubleshoot software crashes or explain to clients why their portal isn't working during tax season.

We handle your technology so your team can focus on clients - not fight with computers when every hour counts.

Let's talk about your firm's IT.

What to Know About Accounting Firm IT Support



What is accounting firm IT support?

Accounting firm IT support is managed technology services designed specifically for CPA practices, tax preparers, and full-service accounting firms. Unlike general IT providers, accounting IT specialists understand tax and accounting software, protect sensitive client financial data, respect busy season blackout windows, and provide priority support during critical deadlines. They also defend against threats specific to financial practices, like business email compromise attacks targeting client communications and wire transfers.

 

How Accounting Firm IT Supports Work

1

 

We Learn Your Firm

We document your systems, software, and workflows. We learn your busy seasons, your client deadlines, and your compliance requirements.
2

 

We Prevent Problems

Proactive monitoring catches issues before they cost you billable hours. We handle updates and maintenance around your schedule—never during crunch time.
3

 

We Respond Fast

When something does break, you call us directly. A real technician who knows your systems responds within 15 minutes. No call centers, no waiting.

 

What to Look For in Accounting Firm IT Support

Question to Ask Why It Matters

Will you avoid changes during tax season?

IT updates during busy season are disasters waiting to happen. Your provider should have mandatory blackout windows January through April.

How do you protect against email fraud?

Business email compromise targets accounting firms - spoofed emails impersonating clients or requesting wire transfers. Your IT provider needs active threat monitoring.
What's your response time during busy season?

When your tax software crashes on April 10th, you can't wait 24 hours. Look for 15-minute response guarantees with real technicians, not answering services.

Can you migrate us off legacy systems?

Still running an on-premise server or outdated tax software installation? The right provider handles cloud migrations without disrupting your practice.

Do you support accounting software?

Generic IT providers waste time learning your tools. You need tier 1 support and vendor coordination from someone who's seen your software before.

Sound Familiar?


The Tax Season Meltdown, The Credential Compromise, The Client Portal Nightmare, The Legacy System Trap


It's March 28th. Your tax software just crashed. Your staff is staring at spinning wheels while extensions pile up.Your IT provider's after-hours support? An answering service that "escalates within 24 hours." Your clients don't care about your IT problems. The IRS definitely doesn't., Someone's password gets compromised. An attacker tries to log in from overseas using an unauthorized VPN - looking to access client financial data or send fraudulent payment requests. Without real-time threat monitoring you don't catch this until the damage is done. With it the suspicious login gets flagged and blocked automatically., A client calls - they can't access the documents you uploaded three days ago. Your staff spends 20 minutes troubleshooting a permissions issue. The client is annoyed. Your staff just lost 20 minutes during busy season. How many other clients had this problem and just... didn't call?, Your firm has outgrown its current setup but migrating to something new feels impossible. The old server is slow and holding you back.Your IT provider doesn't understand accounting workflows well enough to help. You're stuck between "this doesn't work anymore" and "we can't afford to break anything."
3arrowsBF

What "Good Enough" IT Actually Costs

$15K+

Lost Productivity

3-5 hours of IT disruptions per staff member, per week during busy season. At $125/hour, that's $15,000+ per person during tax season alone.

15%

Capacity Ceiling

If staff spend 15% of their time fighting systems, you have 15% fewer staff than you're paying for. That's a growth ceiling, not an IT problem.

???

Extension Tax

Every extension filed due to tech issues costs staff time, client trust, and potential liability. What's your extension rate? How many are actually IT problems?

Most firms lose $40,000-$120,000 annually to IT problems they've accepted as normal.

 

IT Support Built for Accounting Firm Operations

We don't measure success by tickets closed. We measure it by whether your team can serve clients without technology getting in the way - especially when deadlines matter most.

 

Active Threat Monitoring


Most IT providers measure uptime percentages.

Most providers set up security and walk away.Our security operations center monitors for threats in real time. When a compromised password triggers a suspicious login from overseas, we catch it and block it - before anyone can touch your client data.

 

We Know Legal


Most providers support "technology" generically.

We support Clio, MyCase, FileVine, Smokeball, NetDocuments, TimeSolv, Bill4Time, and more. When you call, you don't have to explain what practice management software is.

 

 

We Know Accounting Software


Most providers support "technology" generically.


We provide tier 1 support and vendor coordination for tax software, practice management, and client portals. When you call, you don't have to explain what tax software is or why it matters that it's March 15th.

 

 

Cloud Migration Experts


Most providers avoid complex migrations.


Still running an on-premise server or legacy file shares? We've migrated firms to Microsoft 365 and SharePoint - always during slow season, never disrupting operations.

 

What This Looks Like in Practice

 





15-Minute Response
Software crashes during tax season? You call us - not an answering service. A real technician who knows your systems responds within 15 minutes. Client deadlines protected, not wasted on hold.

 





Busy Season Peace of Mind
We plan for tax season the way you do. Proactive system checks before January. Zero maintenance during crunch time. Priority support when every hour counts.

 





Security That Actually Works
Real-time threat monitoring that catches compromised credentials before attackers can act. Email security designed for financial practices - where phishing attacks impersonate clients and request wire transfers. Documentation your clients and carriers want to see.

 

 





Ransomware? We've Got You.
Firms have come to us mid-crisis after ransomware attacks. We've never failed to recover their data. We'd rather prevent the attack entirely - but if the worst happens, you want us in your corner.

We Work With Your Software

We provide tier 1 support and vendor coordination for hundreds of platforms. When something's not working, we troubleshoot it. When you need the vendor, we handle the call so you don't have to wait on hold.

 

Clio   Tax Preparation  FileVine Practice Management   NetDocuments   Client Portals  
 
Document Management   Payroll Systems  Cloud Accounting  Time & Billing  
 
Microsoft 365   Time & Client Accounting (CAS)

4.9

Tax Firms, Full-Service CPAs & Accounting Practices Trust Four Winds IT

Compass Blue & Pink- Transparent copy
We were hesitant to change IT providers as we had been with the same one for 17 years & change is hard... or so we thought! Not with Four Winds IT! The transition was absolutely seamless and their entire team is just amazing. They really have perfected the art of customer service as an IT provider. I would give them 10 stars if I could.
Google Review

Questions Law Firms Ask Us

We know you have questions and we have answers.

 

Ready for IT That Gets Law Firms?

No sales pitch. Just a conversation about what you're dealing with.


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