SOC &
Managed Detection Response.
Security that doesn't sleep. Attackers don't keep business hours.
Your EDR generates alerts. Your firewall logs events. But at 2am on Saturday, who's watching? Real security requires real humans monitoring 24/7, detecting threats, and responding before damage is done.
Part of Four Winds IT's AI & Business Software services
The Problem with Security Tools Alone
You bought the tools. Who's watching them?
The Alert Avalanche
Your security tools generate hundreds of alerts daily. Most are false positives. Your IT team has other responsibilities. They check when they can, dismiss what looks familiar. Meanwhile, the one real threat hides in the noise.
The Weekend Attack
It's 3am Saturday. Your EDR detects suspicious lateral movement. An alert fires. Nobody sees it until Monday morning. By then, the attacker has had 48 hours to explore your network, exfiltrate data, and prepare for ransomware deployment.
The Hidden Compromise
Business email compromise doesn't look like malware. Someone logged into M365 from an unusual location. Rules were created to forward emails. No endpoint alert. No firewall block. Just quiet access to everything.
The Skills Gap
You have good IT people. They keep systems running, solve problems, support users. But threat hunting? Incident response? Forensic analysis? That's a different skillset. One most SMBs can't afford to hire full-time.
277
72%
20%
How 24/7 Security Monitoring Works
Technology plus humans equals actual protection.
1
Unified Visibility
We connect to your endpoints, network, cloud services, and email. One platform sees activity across your entire environment. No blind spots. When an attacker moves from email to endpoint to cloud, we see the whole chain.
2
AI-Enhanced Detection
Machine learning identifies patterns that indicate threats. Patented detection logic catches what signature-based tools miss. The AI handles volume and speed. But detection is just the beginning.
3
Human Response
When AI flags something suspicious, human analysts investigate. They understand context, make judgment calls, and take action. Real response, not just alerts. Containment within minutes, not hours or days.
The Four Winds Difference
Why our SOC actually protects you.
Actions, Not Just Alerts
Most providers: Here's an alert. Good luck figuring out what to do.
True 24/7/365
Most providers: 24/7 means automated response only. Humans during business hours.
Cloud & Identity Coverage
Most providers: MDR for endpoints only. Cloud is a different product. Identity is another.
Hidden Threat Discovery
Most providers: We'll protect you going forward.
What You Get
Everything included in your 24/7 security monitoring.
24/7/365 Human Monitoring
Real analysts watching around the clock. Not just automation. Not just business hours. Every minute of every day.
Cloud Security Monitoring
Microsoft 365, Azure AD, Exchange, SharePoint, Google Workspace. When attackers target your cloud, we're watching.
Active Response
Threats detected and contained in minutes. Endpoints isolated. Accounts locked. Attackers stopped before damage is done.
Endpoint Detection & Response
Protection for every device. Windows, Mac, servers. AI-powered detection with human-powered response.
Identity Threat Detection
Impossible travel. Unusual login patterns. Credential stuffing attempts. Stop account takeover before it starts.
Incident Reports
Clear documentation of what happened, what we did, and what you need to know. Compliance-ready reporting included.
Questions About SOC & MDR
We know you have questions and we have answers.
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What's the difference between SOC and MDR?
MDR (Managed Detection and Response) focuses primarily on endpoints and typically responds to threats detected on devices. A full SOC (Security Operations Center) provides broader monitoring across your entire environment: endpoints, network, cloud services, email, and identity. SOC includes MDR capabilities but extends visibility and response across more attack surfaces. For most SMBs, we recommend starting with MDR and expanding to full SOC as needs warrant.
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How much does 24/7 security monitoring cost?
For most businesses, MDR runs $15-30 per endpoint per month. Full SOC services with broader cloud and identity coverage typically run $25-50 per user per month depending on scope. When you consider that the average breach costs $4.5 million and takes 277 days to detect without monitoring, 24/7 coverage is one of the most impactful security investments available. We'll provide a specific quote based on your environment.
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Are there actually humans watching, or is it all automated?
Real humans. 24/7/365. Automation handles the initial detection and filtering. There's too much data for humans to review everything. But when something suspicious is flagged, human analysts investigate, make decisions, and take action. The combination of AI detection and human judgment is what makes modern SOC effective. Automation catches the signal. Humans respond appropriately.
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We already have EDR. Do we need SOC?
EDR is a tool. SOC is the team that watches that tool and many others. Your EDR generates alerts. Who reviews them at 2am Saturday? Who investigates false positives versus real threats? Who takes action when something is found? EDR without monitoring is a security camera with no one watching the feed. SOC provides the humans and response that make EDR actually effective.
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What happens when a threat is detected?
Immediate containment. If ransomware is detected on an endpoint, analysts isolate that device from the network within minutes to prevent spread. If suspicious login activity is found, the account gets locked. If malicious email rules are discovered, they're removed. You're notified of what happened and what actions were taken. Response is measured in minutes, not hours or days.
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How long does it take to get set up?
Initial deployment typically takes a few days. Agents install on endpoints, connections to cloud services are established, and baseline monitoring begins. Within the first week, you often get initial findings. Our SOC frequently discovers existing compromises that have been hiding undetected. About 20% of new organizations have business email compromise already present when we onboard them.
Ready for Security That Doesn't Sleep?
Attackers don't keep business hours. Your security monitoring shouldn't either. Let's talk about 24/7 protection with real humans watching.
Related Cybersecurity Services
Endpoint Security
SOC monitors for threats. Endpoint security prevents and contains them at the device level. They work together.
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Compliance
24/7 monitoring with documented response meets compliance requirements for continuous security monitoring.
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Backup & Disaster Recovery
When SOC stops attacks, backup is your safety net. Defense in depth means multiple layers.
