Business IT, AI, & Cybersecurity Blog | Four Winds IT

Five Ways Outdated Tech Is Costing Your Business

Written by Dylan Borden | May 30, 2023, 5:49:56 PM

Outdated technology costs you in five ways: security holes that no longer get patched, time lost to slow and failing equipment, problems with cyber insurance and compliance, frustrated employees, and surprise replacement bills. The biggest one right now is software that's out of support. Windows 10, Office 2016 and Office 2019 all stopped getting free security updates on October 14, 2025.

What most businesses don't realize is that "it still works" and "it's still safe" stopped being the same thing. A computer running Windows 10 boots up, opens email and prints just like it did last year. It just doesn't get fixes for the security holes attackers find from now on, unless you pay Microsoft for Extended Security Updates.

Key takeaways

  • Windows 10, Office 2016, Office 2019 and Exchange Server 2016 and 2019 all reached end of support on October 14, 2025.
  • Out-of-support software keeps running but stops getting security fixes, which is exactly what attackers look for.
  • Many older PCs can't run Windows 11 at all because they lack a TPM 2.0 chip or a supported processor.
  • Planning replacements on a schedule costs less, and hurts less, than replacing everything in an emergency.

1. Security holes that never get patched

When software reaches end of support, Microsoft stops releasing fixes. For Windows 10, Microsoft says devices "will no longer receive security updates after October 14, 2025." The same date ended support for Office 2016 and 2019, Exchange Server 2016 and 2019, and several other products. Every vulnerability discovered after that date stays open on those machines for good.

Attackers know this. Unpatched systems are among the easiest ways into a network, and one unpatched laptop is all it takes. Organizations that can't upgrade yet can buy Microsoft's paid Extended Security Updates program to keep getting critical fixes for a limited time, but that's a bridge, not a plan.

2. Lost time, every single day

Slow startups, frozen programs and failing hard drives don't show up on an invoice, but they add up. A few minutes lost per person per day across a 30-person team turns into weeks of paid time each year. Old systems also tend to need workarounds that only one person understands, which becomes a real problem when that person is out.

3. Trouble with cyber insurance and compliance

Cyber insurance applications and compliance reviews ask whether your systems are supported and patched. Unsupported operating systems are a hard answer to explain, and they can complicate a claim if something goes wrong. For healthcare, law, accounting and financial firms, running unsupported software can also put you at odds with your regulatory obligations to protect client data.

4. Frustrated employees

Nobody does their best work fighting a slow computer. Outdated equipment is a daily frustration for your team, it makes your business look behind to new hires, and it pushes people toward workarounds like using personal devices, which creates security problems of its own.

5. Surprise replacement bills

Hardware fails eventually. If every computer was bought at the same time, they tend to fail around the same time, and you end up replacing a dozen machines in one painful quarter, in a hurry, at whatever price is available that week.

Can our current computers run Windows 11?

Many can't. Microsoft's minimum requirements for Windows 11 include a compatible 64-bit processor, 4 GB of memory, 64 GB of storage, UEFI with Secure Boot, and a Trusted Platform Module (TPM) version 2.0. Microsoft notes that "with Windows 11, both new and upgraded devices must have TPM 2.0." Many older PCs don't meet those requirements and can't be upgraded, so they need to be replaced.

How to get ahead of it

  1. Take inventory. List every computer, server and key application with its age and version, so you know what's out of support.
  2. Fix the urgent items first. Anything out of support that touches client data or the internet goes to the top of the list.
  3. Spread replacements out. We plan computer replacements on a roughly five-year cycle, so each year's budget covers a predictable share instead of one big hit.
  4. Move to subscription software where it makes sense. Microsoft 365 Apps stay current automatically instead of hitting a hard end-of-support date like Office 2016 or 2019.
  5. Review it every year. Microsoft publishes end-of-support dates well in advance. Put them on the calendar.

And when you buy hardware, know what you're paying for. We don't mark up hardware, and it's worth checking how your current provider handles it. See how markups and equipment rentals keep you paying.

Frequently asked questions

Is it safe to keep using Windows 10?

Windows 10 still runs, but it stopped receiving free security updates on October 14, 2025. Any new vulnerability stays open unless the device is enrolled in Microsoft's paid Extended Security Updates program. For business computers that handle client data, plan to upgrade or replace them.

What does "end of support" mean?

Microsoft stops providing security updates, bug fixes and technical support for the product. It keeps working, but it no longer gets fixes for newly discovered problems.

Why can't my computer upgrade to Windows 11?

Usually because it lacks a TPM 2.0 chip, Secure Boot support or a processor on Microsoft's supported list. Those are hardware limits, so the fix is a newer computer rather than a software change.

Is Office 2019 still supported?

No. Office 2016 and Office 2019 reached end of support on October 14, 2025. Microsoft 365 Apps, which come with Microsoft 365 Business Standard and Premium, update automatically and don't have a fixed end date.

How often should a business replace its computers?

We plan on a roughly five-year cycle for most business computers, adjusted for how hard they're used. Spreading replacements across years keeps budgets predictable and avoids replacing everything at once.

What does it cost to keep technology up to date?

It depends on how many devices you have and how old they are. Planning replacements over several years turns one large, unexpected expense into a predictable yearly budget line. We'll build that plan with you as part of regular strategy meetings.

Not sure what's out of date in your office?

We get it. Nobody has time to check the version number on every computer. We'll inventory what you have, flag what's out of support and build a replacement plan that fits your budget, with local engineers in Sarasota and same-day on-site help when you need it. Talk to our team.

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