Business IT, AI, & Cybersecurity Blog | Four Winds IT

DNSFilter vs. Cisco Umbrella: What's Best for Your Business?

Written by Dylan Borden | Jun 16, 2025, 2:00:00 PM

DNS filtering blocks dangerous and unwanted websites before a page ever loads, on every device, in the office or at home. DNSFilter and Cisco Umbrella both do this well. For most 20 to 75 person businesses we recommend DNSFilter because it's simpler to manage, easy to tune by department and protects laptops wherever they go. Umbrella makes more sense if you're already standardized on Cisco's security platform.

Here's the real question: not "which DNS filter has the longest feature list," but "which one will actually be set up right and kept up to date in a business without a full-time security team?" That's how we think about it, and it's why this comparison is shorter than most.

Key takeaways

  • DNS filtering checks every website request against threat and category lists and blocks the bad ones before anything loads.
  • It stops phishing links, malware sites and brand-new scam domains, even when someone clicks.
  • Both DNSFilter and Cisco Umbrella are mature, capable products. The right pick depends on what you already run.
  • For most small and midsize businesses, we recommend DNSFilter: fast to deploy, simple policies by team, and protection that follows remote devices.

What is DNS filtering, in plain English?

Every time someone clicks a link or types a web address, their device asks a DNS server where that site lives. DNS filtering sits in that lookup. If the site is a known phishing page, a malware host, a scam domain registered yesterday, or a category you've chosen to block, the request is stopped and the page never loads.

What most businesses don't realize is how much this catches that other tools miss. Your email filter only sees email. Your firewall only protects the office network. DNS filtering follows the click, whether it came from an email, a text message, a search result or an ad, and with a roaming agent it protects laptops at home, in a hotel or at a job site too.

What does DNS filtering actually protect against?

  • Phishing links that make it past email security, including links sent by text or social media.
  • Malware and ransomware sites that try to download something in the background.
  • Newly registered scam domains, like fake travel booking sites or look-alike vendor portals, before they land on public block lists.
  • Risky or off-policy categories such as gambling, adult content or unapproved file-sharing and AI tools.

It also gives you visibility. Reporting shows which threats were blocked and which sites your team is actually using, which is useful when you're writing an acceptable use policy or checking for unapproved apps.

DNSFilter vs. Cisco Umbrella: how they compare

DNSFilter Cisco Umbrella
Best fitSmall and midsize businesses that want strong DNS protection without extra complexityOrganizations already invested in Cisco networking and security
Threat detectionMachine learning detection of malicious domains, which DNSFilter says finds threats up to 10 days ahead of traditional feedsBacked by Cisco's large threat intelligence operation
Content control40+ categories with policies by group, plus allow and block listsCategory filtering and policies, with more options in higher tiers
Remote devicesRoaming clients protect devices off-network on all major operating systemsRoaming protection through Cisco's client software
Our takeSimpler day to day, and what we deploy for most clientsA solid choice if you want DNS as part of a wider Cisco security stack

The honest answer is that either one beats having nothing. The bigger risk isn't picking the "wrong" product. It's buying one and never tuning the policies, never deploying the roaming agent to laptops, and never looking at the reports.

Why we recommend DNSFilter for most of our clients

We're vendor-agnostic, with more than 100 technology partnerships, so we don't recommend tools out of habit. We use DNSFilter for most clients because:

  • It's fast to roll out. There's no hardware. We push the roaming agent to devices and set policies centrally.
  • Policies match how your business works. Marketing can reach social media while operations can't. Contractors can have tighter rules than leadership.
  • It protects people wherever they work. Roaming clients keep laptops covered off the office network.
  • It plugs into how we manage your environment. DNSFilter integrates with the platforms we use to run support, so alerts and devices stay in one place.

DNS filtering is part of the "Insured" tier of our cybersecurity framework, alongside a password manager, managed detection and response and security awareness training. It's one of the controls cyber insurance carriers ask about. Not sure which tier fits your business? Take our cybersecurity tier quiz.

Do you need DNS filtering?

If you answer "no" to any of these, it's worth a look:

  • Would a phishing link be blocked if someone clicked it from a text message, not just email?
  • Are laptops protected when people work from home or on the road?
  • Do you have an internet use policy, and a way to actually enforce it?
  • Can you see which websites and web apps your team uses?

Frequently asked questions

What is DNS filtering?

DNS filtering checks every website request against lists of dangerous and blocked sites and stops the bad ones before the page loads. It protects against phishing, malware and scam sites, and lets you block categories that don't belong on work devices.

Is DNSFilter better than Cisco Umbrella?

Both are strong products. For most small and midsize businesses we prefer DNSFilter because it's simpler to deploy and manage, with easy policies by team and roaming protection for remote devices. Cisco Umbrella is a good fit if you already run Cisco's broader security platform.

Does DNS filtering slow down the internet?

In normal use, no. The check happens during the DNS lookup your device already makes, before the page loads. Users typically only notice it when a blocked site shows a block page.

Does DNS filtering work for remote employees?

Yes, if you deploy a roaming agent. The agent applies the same protection and policies on laptops at home, in hotels or on public Wi-Fi, not just on the office network.

Do we still need email security and antivirus if we have DNS filtering?

Yes. DNS filtering is one layer. Email security stops threats before they reach the inbox, endpoint protection catches what runs on the device, and DNS filtering blocks the dangerous site if someone clicks anyway.

What does DNS filtering cost?

DNS filtering is priced per user or device per month, and you can add it to your Four Winds IT agreement on its own. We group it in our "Insured" tier because it's one of the controls cyber insurance carriers ask about, but every security layer we offer is chosen individually.

Want DNS filtering set up the right way?

We get it. Another security tool sounds like another thing to manage. We deploy DNSFilter, tune the policies to how your teams work, and watch the reports so you don't have to, with local engineers who answer the phone. Talk to our team about your current setup.

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